While DBE POS is incredibly feature rich which does take most of the focus, especially on environments like this. Its potentially greatest asset is its robustness and reliability.
In over 30 Years in POS I have not seen anything that works so well for so long. Written in MS SQL, the integrity of the data is at the forefront of everything we do.
While not a very sexy headline, it does become important when your business is at bursting point on the busiest of the busy days and you don’t get a tweak from the Till. We are proud to say that our clients have come to take this for granted, which is not something we hear from many potential clients.
Loyalty is proven to increase spend and customer retention.Customers can collect points or receive discounts on the amount they spend.Extra points can be awarded on certain lines to reduce wastage and increase GP. Discounts and points can be applied only on certain products where necessary. Customers can even pay a different price tariff once their card is swiped on the till.
Our Loyalty Schemes and Promotions can even be made Customer Specific, so a particular customer or group of customers can qualify for a specific promotion, such as a free muffin with a coffee or a Meal Deal for Students only.
We can even replicate the ‘Coffee Stamp’ promotion electronically.
As all the Loyalty & Promotions are set up in the system, this means that they cannot be misused and can be reported on from Back office, letting us know which promos and which customers are the best.
We can view Tables in various formats, a complete Table Plan for each section, a Table List that offers more information in a list format or straight forward Table No entry. We can choose to make entering number of covers or customer name compulsory. We can split bills automatically or by item. We are also able to view instantly how long Tables have been open, where they are up to for example Mains, Coffees, had Bill etc.
Tabs can also be handled, which can be transferred to their Table when ready.
If ResDiary is in use, we can integrate all the above information, so ResDiary gets to see where each Table is up to.
The efficient handling of Deposits in a Restaurant can save literally hours of work and give all the staff great confidence that nothing can get missed. Especially at busy times such as Christmas, Valentine’s Day and Mother’s Day.
When the staff take a Deposit, the system asks them for the date the client wants to come in, on a very simple screen. It then asks the amount of Deposit paid, time they would like to come and how many covers.
When you are in the Deposits section you can always see a list of bookings that are coming in that day. The operator can simply choose Mr Jones and assign him to a table. When the Bill is issued after the meal, the Deposit is already deducted and the Balance due clearly displayed.
Orderpads enable orders to be taken at the table quickly and simply, this ensures nothing is missed from the bill, service is quicker and the spend per head is increased. In addition all the functionality of a standard till can be replicated on the orderpad such as product information, allergen & nutritional information which can be displayed to the customer directly at the table.
We can also have a countdown on dishes, so waiters do not oversell a dish that Chef has limited numbers of.
Kitchen screens can display the all the items currently on order, the total number of a specific dish on order and the average preparation time per order. Clear visibility helps to increase speed and efficiency in the kitchen whilst maintaining standards.
Via QSR, we can also offer Full kitchen Automation, where each section has there own screen and cooks what needs cooking at the time. Please also see our Kitchen Automation section for this.
Staff can find ingredients and pictures of what the finished product should look like at the touch of a button. Giving staff better knowledge whilst aiding training. This could be how to make a certain Cocktail or tasting notes on wines for example.
All the ingredients of the Cocktail can be listed along with a method if required.
Users find it much easier to look at the Till / Orderpad while serving a customer, than looking at reference sheets.
Obviously, all staff may know how to make a Mojito, but to get consistency, it can be handy to have that reference material at the touch of a button.
Nutritional information can be recorded against each dish, and again we can offer the customer the answer to how many carbs, calories, protein, fat, saturated fat, sugar etc is in each dish if required.
This can be at the Till or on an Orderpad.
We can set allergen information up in Back Office for all ingredients. For example: a particular sauce may contain nuts. Then, any dish where that sauce is used, will be flagged as containing nuts in the allergen section on the Till or Handheld. We can also specify it as a YES or TRACE of nuts.
While at the Table or Bar taking an Order for food, the customer might ask if the Stroganoff is of a dry consistency or quite saucy. The server is able to show the customer a picture of how the dish should look, helping them make the correct choice.
While DBE POS is incredibly feature rich which does take most of the focus, especially on environments like this. Its potentially greatest asset is its robustness and reliability.
In over 30 Years in POS I have not seen anything that works so well for so long. Written in MS SQL, the integrity of the data is at the forefront of everything we do.
While not a very sexy headline, it does become important when your business is at bursting point on the busiest of the busy days and you don’t get a tweak from the Till. We are proud to say that our clients have come to take this for granted, which is not something we hear from many potential clients.
Loyalty is proven to increase spend and customer retention.Customers can collect points or receive discounts on the amount they spend.Extra points can be awarded on certain lines to reduce wastage and increase GP. Discounts and points can be applied only on certain products where necessary. Customers can even pay a different price tariff once their card is swiped on the till.
Our Loyalty Schemes and Promotions can even be made Customer Specific, so a particular customer or group of customers can qualify for a specific promotion, such as a free muffin with a coffee or a Meal Deal for Students only.
We can even replicate the ‘Coffee Stamp’ promotion electronically.
As all the Loyalty & Promotions are set up in the system, this means that they cannot be misused and can be reported on from Back office, letting us know which promos and which customers are the best.
We can view Tables in various formats, a complete Table Plan for each section, a Table List that offers more information in a list format or straight forward Table No entry. We can choose to make entering number of covers or customer name compulsory. We can split bills automatically or by item. We are also able to view instantly how long Tables have been open, where they are up to for example Mains, Coffees, had Bill etc.
Tabs can also be handled, which can be transferred to their Table when ready.
If ResDiary is in use, we can integrate all the above information, so ResDiary gets to see where each Table is up to.
The efficient handling of Deposits in a Restaurant can save literally hours of work and give all the staff great confidence that nothing can get missed. Especially at busy times such as Christmas, Valentine’s Day and Mother’s Day.
When the staff take a Deposit, the system asks them for the date the client wants to come in, on a very simple screen. It then asks the amount of Deposit paid, time they would like to come and how many covers.
When you are in the Deposits section you can always see a list of bookings that are coming in that day. The operator can simply choose Mr Jones and assign him to a table. When the Bill is issued after the meal, the Deposit is already deducted and the Balance due clearly displayed.
Orderpads enable orders to be taken at the table quickly and simply, this ensures nothing is missed from the bill, service is quicker and the spend per head is increased. In addition all the functionality of a standard till can be replicated on the orderpad such as product information, allergen & nutritional information which can be displayed to the customer directly at the table.
We can also have a countdown on dishes, so waiters do not oversell a dish that Chef has limited numbers of.
Kitchen screens can display the all the items currently on order, the total number of a specific dish on order and the average preparation time per order. Clear visibility helps to increase speed and efficiency in the kitchen whilst maintaining standards.
Via QSR, we can also offer Full kitchen Automation, where each section has there own screen and cooks what needs cooking at the time. Please also see our Kitchen Automation section for this.
Staff can find ingredients and pictures of what the finished product should look like at the touch of a button. Giving staff better knowledge whilst aiding training. This could be how to make a certain Cocktail or tasting notes on wines for example.
All the ingredients of the Cocktail can be listed along with a method if required.
Users find it much easier to look at the Till / Orderpad while serving a customer, than looking at reference sheets.
Obviously, all staff may know how to make a Mojito, but to get consistency, it can be handy to have that reference material at the touch of a button.
Nutritional information can be recorded against each dish, and again we can offer the customer the answer to how many carbs, calories, protein, fat, saturated fat, sugar etc is in each dish if required.
This can be at the Till or on an Orderpad.
We can set allergen information up in Back Office for all ingredients. For example: a particular sauce may contain nuts. Then, any dish where that sauce is used, will be flagged as containing nuts in the allergen section on the Till or Handheld. We can also specify it as a YES or TRACE of nuts.
While at the Table or Bar taking an Order for food, the customer might ask if the Stroganoff is of a dry consistency or quite saucy. The server is able to show the customer a picture of how the dish should look, helping them make the correct choice.